Data Warehouse Support Specialist

Softeta is a software engineering partner for finance, energy, industrial, and other high-stakes sectors. We specialize in building and modernising backend-heavy, integration-critical systems where speed, accuracy, and reliability are non-negotiable. With 90+ AI and custom software experts across engineering hubs in Lithuania and Poland, we embed ourselves directly into client operations — delivering custom software, automation, and AI where they drive the most value. We are looking to hire a Data Warehouse Support Specialist for our client in the banking industry. You'll take charge of monitoring daily processes, play a key role in supporting essential EOD/EOM cycles, swiftly troubleshoot ETL and performance challenges, and collaborate closely with both technical and business teams to ensure rapid incident resolution. Job description • Proactively monitor and support the Production Data Warehouse environment daily to guarantee seamless stability and uninterrupted operations. • Drive the successful execution and punctual completion of all End-of-Day (EOD) and End-of-Month (EOM) processes. • Expertly troubleshoot and resolve challenges related to ETL jobs, data loading, and performance issues to keep systems running optimally. • Collaborate closely with development, infrastructure, and business teams to ensure smooth workflows and swift incident resolutions. • Create and maintain comprehensive documentation, including operational procedures, runbooks, and support guides, to empower the team and streamline processes.