DevOps / Senior Cloud Infrastructure Engineer - Freelancer

Job descriptionWe are looking for a DevOps / Senior Cloud Infrastructure Engineer to join us on a freelance basis to build the observability and incident management backbone for autonomous kitchen operations.

4-5 month project | full time | remote

What we’re looking for• Senior-level experience as an AWS Cloud Engineer or Site Reliability Engineer. • Strong, demonstrable focus on metric-driven observability, monitoring, and alerting at scale. • Fluent, hands-on experience in Python for tooling and automation. • Hands-on experience with Terraform for Infrastructure as Code. • A proven track record of designing, architecting, and owning production systems end-to-end. • Ability to work completely independently without a detailed spec sheet or heavy direction. • Experience with Jira Service Management or similar ITSM/incident platforms is a plus. • Experience with Grafana dashboarding pipelines at scale is a plus. • Exposure to AI-assisted ops tooling (AI-Ops, runbook automation) is a plus. • Prior experience in a fast-moving hardware, robotics, or IoT fleet environment is a plus.

What you'll do• Standardize and own the Tech Ops Incident Management Platform using Jira Service Management across our production fleets. • Automate incident resolution workflows with AI tooling, including runbook generation and assignment. • Design and implement proper documentation for all Tech Ops incident processes to ensure a clean handover. • Build out fleet management and task automation to support global 24/7 remote operations. • Own and customize the data-driven observability layer via Grafana across all internal tech teams. • Work closely with key leadership stakeholders (Head of Infrastructure & Cloud, VP Engineering) to independently drive architecture decisions.