Digital Marketing Account Manager

Role Type: Full-time, fully remote Schedule: CST Salary: $2,300–$2,800 USD

Overview We are an Austin-based, full-service digital marketing agency, and we’re looking for an experienced Digital Marketing Account Manager who knows how to own client relationships, guide strategy, and keep projects moving without breaking a sweat. If you’re a proactive communicator, naturally curious, and love helping businesses grow, you’ll fit right in. 

What You’ll Do  As a Digital Marketing Account Manager, you’ll be the primary point of contact for your clients—from onboarding through ongoing optimization. You’ll lead cadence calls, guide strategy with support from our internal teams, and help clients understand their marketing performance. 

This role is equal parts communication, strategy, and problem-solving.  You will:  • Own and manage relationships with clients and stakeholders  • Lead client meetings, status updates, and ongoing reporting  • Ensure work is on track, in scope, and aligned with client goals  • Monitor performance, surface insights, and partner with specialists to guide strategy • Provide education and help clients understand SEO, PPC, and digital marketing fundamentals  • Proactively identify challenges or opportunities before clients do  • Maintain a minimum retention rate of 95% and NPS scores of 8+