Director of Operations

• We are hiring immediately for a Director of Operations position.
• Location: Mountain View, CA
• Schedule: Monday - Friday
• Pay Range: $185,000.00 - 195,000.00
• Bonus Eligible

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1544951.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We’re hiring! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We’ve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients.

Learn more about careers with Bon Appétit:

Director of Operations:  South

Role Summary: Reporting to the VP of Operations, this Director provides tactical and strategic leadership for the South cluster. Uniquely, this role is the regional lead for Mobilization for the Bay Region and Technology. Reporting to the VP of Operations, this role is the "bridge" between the executive vision and site-level execution, ensuring that regional standards are met and talent remains stable across their specific territory.

The Director of Operations is the key partner to the BA/Client Food Team for strategy, program development, financial management, opening new business, and defining a culture of excellence in the service and experience of the operation. Specifically, this position oversees culinary, cafe, MK, food spot, catering and flex operations in partnership with the other Line of Business owners.  The role also partners with the support functions, such as procurement, HR, finance, accounting and both workplace and food safety to deliver on program expectations and goals.  Identifies, motivates, trains, develops and directs managers to deliver exceptional results and accomplish goals and projects. 

The Director of Operations will focus on all aspects of the BA/Client Food program in a specific region in order to support operational excellence.  This position reports into the VP and will leverage their strong business knowledge, culinary, hospitality and people management skills to deliver positive results for all aspects of the Food Program. 

The great things you will be expected to do:

Operational Performance: Monitors cluster budgets across all operations and leverages data to drive continuous improvement.

SFO Integration: Oversees the integration of the SFO sites, ensuring stability, talent retention, and high operational standards during and post the transition.

Client Partnership: Acts as key partner to the client and collaborates with stakeholders to operationalize the food program, owning the overall user experience.

Cultural & Quality Leadership: Drives a culture of excellence and safety while maintaining a passion for high-quality food preparation and taste.

Strategic & Talent Management: Leads and mentors senior management to achieve business goals and talent development, with an eye on succession planning.

Financial & Operational Integrity: Manages all financial responsibilities and reporting timelines with honesty, ensuring teams operate within budget and program standards.

Minimum Qualifications:

10+ years of multi-unit operations management.

Strong financial acumen and experience managing complex budgets in a high-profile corporate environment.

Strong eye for operational and hospitality excellence 

Associates at Bon Appétit are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Job Segment: Food Service, Chef, Culinary, Hospitality

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