Dutch Speaking Customer Expert For Eneco - Work Remote In Greece

Mercier Consultancy MD is looking for a Dutch Speaking Customer Expert to work remotely from Greece for Eneco, a leading energy company. This position offers the opportunity to provide exceptional customer support to Eneco's Dutch-speaking clients while enjoying the flexibility of remote work. Join a forward-thinking company dedicated to sustainability and excellent service.

Key Responsibilities • Provide top-quality customer service in Dutch via phone, email, and chat to Eneco’s customers. • Assist customers with inquiries related to energy products, services, billing, and technical issues. • Resolve customer concerns efficiently to maximize satisfaction. • Log customer interactions accurately in the CRM system. • Collaborate with the Eneco team and internal departments to ensure smooth service delivery. • Stay informed about Eneco’s product offerings, policies, and industry developments.