Dutch Speaking Customer Expert For International Airline - Work In Greece

Mercier Consultancy MD is seeking a Dutch Speaking Customer Expert to join our team for an international airline based in Greece. This role offers the opportunity to deliver outstanding customer service to Dutch-speaking travelers while working in a dynamic and multicultural environment. If you are passionate about customer care and ready to represent a leading airline, this position is perfect for you.

Key Responsibilities • Provide exceptional customer support in Dutch via phone, email, and chat for airline passengers. • Assist customers with inquiries related to flights, bookings, baggage, and travel policies. • Effectively resolve customer issues to ensure high levels of satisfaction. • Maintain accurate and detailed records of customer interactions using the CRM system. • Collaborate with team members and other departments to offer seamless service. • Stay informed about airline products, services, policies, and industry regulations.