Dutch Speaking Customer Service for Digital Marketing Platform - Work In Greece

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about digital marketing and have a passion for providing exceptional customer support. In this position, you will assist clients in Dutch, helping them navigate our platform and optimize their marketing strategies.

Key Responsibilities • Respond to customer inquiries regarding the digital marketing platform, features, and services via phone, email, and live chat in Dutch. • Provide guidance on account management, campaign setup, and effective use of digital marketing tools. • Assist clients with troubleshooting technical issues and optimizing their marketing campaigns. • Document all customer interactions accurately in our Customer Relationship Management (CRM) system. • Collaborate with marketing and technical teams to ensure customers receive the best possible support. • Stay informed about the latest trends in digital marketing to provide relevant advice and solutions to clients.