Dutch-Speaking Customer Experts for Household Electronics - Work In Greece

Mercier Consultancy MD is seeking motivated Dutch-Speaking Customer Experts to join our team supporting a leading household electronics company in Greece. In this role, you will provide excellent customer service and technical support to Dutch-speaking customers, helping them with product inquiries, troubleshooting, and after-sales service.

Key Responsibilities • Deliver professional and courteous customer support to Dutch-speaking customers via phone, email, and chat regarding household electronics products. • Assist customers with technical issues, product information, installation guidance, and warranty claims. • Maintain accurate records of customer interactions in the CRM system. • Collaborate with technical teams to resolve complex customer problems effectively. • Stay informed about product updates, company policies, and industry trends. • Contribute to continuous improvement of customer service processes.