Dutch-Speaking Customer Experts for a Tech Leader - Work In Greece

Mercier Consultancy MD is seeking motivated Dutch-Speaking Customer Experts to join our team supporting a leading technology company in Greece. This position offers the opportunity to provide excellent customer service to Dutch-speaking clients, assisting them with inquiries related to innovative tech products and solutions.

Key Responsibilities • Deliver professional and efficient support to Dutch-speaking customers via phone, email, and chat regarding technical products and services. • Assist customers with troubleshooting, product information, and resolving technical issues promptly. • Maintain accurate documentation of customer interactions within the CRM system. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Stay current with the latest technology trends, company products, and support policies. • Provide constructive feedback to improve customer support processes and enhance user satisfaction.