Retail Supervisor- Duty Free

Grow With Us!  Dufry by Avolta is a global leader in Duty-Free travel retail, with a strong presence in North America.

What we will offer you:    

• Competitive rate of pay: $28.00-$29.00 an hour

• Daily Pay- Get your money as you earn it

• Company Discount

• 20% Hudson Employee Discount

• 50% Hudson Food and Beverage Discount

• Personal and Parental Leave Programs

• Medical, Dental & Vision Insurance

• Company Paid Life Insurance

• Employee Recognition Programs

• Advancement and Growth Opportunities

• On-going Training & Development

• Referral Bonus up to $500

This Duty Free Supervisor Job Is for You, If You Enjoy: 

• Assist the General Manager and Operational Managers in managing the team members and the daily operation of our stores and providing an amazing customer service experience to our customers

• Working at John F. Kennedy International Airport- Terminal 8

Your Team is counting on you as a Duty Free Supervisor to: 

• Provide flexibility to work any day of the week, including weekends & holidays

• Work a full-time schedule

• Oversee multiple team members

 
Duty Free Supervisor Key Responsibilities: 

• Provides staff training and coaching with team members on a daily basis

• conducts store opening/closing/ shift change procedures

• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits

• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted and that any discrepancies are reported

• Ensures that staff report to work on time, dressed in clean full uniform, including nametags

• Ensures that all staff tardiness and absences are reported to management

• Ensures customers are greeted promptly and served by knowledgeable, well-trained associates

• Demonstrates effective management of customer queuing

• Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes

• Has an in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor

• Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping)

• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink

Required Qualifications: 

• Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors

• 1 year of retail management experience

• Experience working in a retail setting

• Provides supervision and support to store staff

• Works with on-site sales representatives

• Approachable and interactive leadership qualities

• Ability to work in a fast-paced environment

• Good time-management skills and multi-tasking abilities

• Good problem-solving skills

• High School Diploma or equivalent

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