Engineer - System Support (Space42)

About Us

Space42 (ADX: SPACE42) is a UAE-based AI-powered SpaceTech company that integrates satellite communications, geospatial analytics and artificial intelligence capabilities to enlighten the Earth from space. Established in 2024 following the successful merger between Bayanat and Yahsat, Space42’s global reach allows it to address the rapidly evolving needs of its customers in governments, enterprises, and communities.

Our vision is to pioneer beyond today for humanity to experience a better tomorrow. Space42 challenges traditional approaches with advanced AI and cutting-edge satellite technology, making space more accessible and redefining how data from space can be used on Earth. We aim to achieve this by connecting people to rewire potential, informing decisions to reimagine impact and enabling action to redefine tomorrow.

For more information visit: www.space42.ai, follow us on X and Instagram @Space42ai

Overview:

Responsible for the operation, maintenance, security, and troubleshooting of IP network infrastructure across Satellite Base Stations and Remote Terminal sites. This includes enterprise routing and switching, firewalls, VPN connectivity, and voice communication systems. The role ensures the availability, performance, resilience, and security of mission-critical network services.

Responsibilities:

Key Responsibilities

• Operate, monitor, and maintain IP network infrastructure across Satellite Base Stations and Remote Terminal sites.
• Deploy, manage, and maintain next-generation firewalls, including Palo Alto, Fortinet FortiGate, and Cisco Firepower.
• Configure, monitor, and troubleshoot IPSec VPNs (Site-to-Site and Remote Access).
• Manage routing and switching protocols, including BGP, OSPF, RIP, VXLAN, STP, QoS etc.
• Administer and support VoIP infrastructure, including Cisco Unified Communications Manager (CUCM), voice gateways, SIP trunks, and voice services.
• Monitor network availability, performance, and security events using enterprise monitoring and logging tools.
• Perform firmware upgrades, security patching, configuration backups, and lifecycle management of network and security devices.
• Diagnose and resolve network, security, and voice-related incidents within agreed service levels.
• Support Disaster Recovery (DR) activities, failover testing, and remote site maintenance.
• Maintain network documentation, configuration records, diagrams, and operational procedures.
• Coordinate with internal teams, vendors, and service providers to resolve technical issues.
• Participate in a 24×7 on-call support rotation and respond to critical incidents and emergency maintenance activities.

Qualifications:

• Bachelor's degree in Information Technology, Computer Engineering, Telecommunications, or a related discipline.

• Minimum of 8-12 years of hands-on experience in enterprise network and security operations.

• Strong practical experience with:

  • Enterprise routing and switching
  • Palo Alto, Fortinet FortiGate, and Cisco Firepower firewalls
  • IPSec VPN technologies
  • Cisco Unified Communications Manager (CUCM) and VoIP infrastructure
  • Network monitoring, troubleshooting, and performance analysis tools

Preferred Certifications

• Palo Alto Networks Certified Security Administrator (PCNSA) or Professional (PCNSE)
• Fortinet Certified Professional (FCP) / NSE 4 or higher

Additional Requirements

• Willingness to travel to Base Stations and Remote Terminal sites
• Ability to provide after-hours support and participate in a 24×7 on-call rotation.
• Strong analytical, troubleshooting, communication, and technical documentation skills.
• Ability to work effectively in mission-critical and high-availability operational environments.
• Valid UAE driving License

OUR BENEFITS & PERKS

Competitive compensation packages and comprehensive medical insurance to support you and your family.

Wellbeing-focused initiatives and resources designed to enhance your personal and professional life.

Access to exclusive discount programs, offering savings across various lifestyle and leisure experiences across the UAE.

WHAT MAKES A GREAT FIT

If you are performance-driven and possess an inquisitive mind with the agility to navigate ambiguity, you will thrive here. At the heart of the Space42 community is a bias for action and a passion for developing innovative, efficient space services through AI-driven smart solutions that drive technological advancements and create a better tomorrow.

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