FOH Support

• Warmly and graciously greet all guests upon arrival, ensuring they feel welcomed. • When immediate seating is unavailable, record guest names, party sizes, and issue pagers for a smooth waiting experience. • Provide guests with estimated wait times and keep them informed throughout their wait. • Page guests when their tables are ready, thanking them for their patience and inquiring about the number of children in their party. • Escort guests to their tables with menus and silverware, ensuring a seamless transition. • Accommodate special seating requests whenever feasible, balancing customer flow in service sections. • Upon seating, inform guests of their server’s name to enhance the personal touch. • Thank guests as they leave and invite them to return, reinforcing a welcoming environment. • Maintain cleanliness in the host area, including floors and door glass, to ensure a tidy appearance. • Remove used tableware promptly as guests finish, keeping the dining area organized. • Clear tables after guests, taking tableware to bus bins and placing items in their designated washing areas. • Respond promptly and appropriately to guest requests, communicating needs to servers as necessary. Keke’ s, Inc. • 4705 S Apopka Vineland Rd • Suite 112 • Orlando, FL 32819