Family/ Carer Peer Worker - EMAAP

Job Requisition ID:  7226

Legal Entity:  Monash Health

Location: 

Clayton, VIC, AU, 3168

Employment Type:  Part Time

Posting Date:  28 Apr 2026

Monash Health exists to reimagine care, so that people can live their best lives. 

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. 

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. 

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.

Join our team as a Level 4 Family/Carer Peer Worker on a Part Time basis to work in our emergency department located in the Emergency Department at Monash Medical Centre in Clayton. 

About the Role 

Join our team as a Level 4 Family/Carer Peer Worker on a part-time basis, working within our Emergency Mental Health, AOD, Allied Health and Peer (EMAAP) Team, located in the Emergency Department at Monash Medical Centre in Clayton. 

The Family/Carer Peer Worker will provide support to carers of consumers in the Emergency Department. As an integral and highly valued member of the EMAAP multidisciplinary team, the Family/Carer Peer Worker draws on their own lived experience of supporting a person’s mental ill health and recovery and use it with intent and purpose to support others. The Family/Carer Peer Worker – Level 4 will also continue to support family members and carers following the discharge of the consumer from the ED for up to 28 days, as part of the assertive outreach team. During outreach, family members and carers will be followed up both by phone and by face to face contacts in community clinics, other community settings and their own homes. 

You will be required to work across a 7-day roster (including morning and afternoon shifts 0730-1600 or 1330-2200). Flexibility and negotiation of shifts are available and open for discussion. 

About our Lived & Living Experience Workforce at Monash Health 

Monash Health is one of the largest Lived and Living Experience Workforce employers in Victoria, encompassing both Consultants and Peer Workers. Our Peer Workforce, which includes both Consumer and Family/Carer Peer Workers, is integral to several of our inpatient units, community teams, emergency departments, and drug and alcohol services. We are dedicated to fostering a safe and supportive workplace, reinforced by strong professional leadership, reflective supervision, and opportunities for connection through co-reflection, employee forums, and ongoing professional development. 

The Emergency Department Mental Health and Alcohol and Other Drug Response (EMAAP) team is designed to provide timely and effective assessment, treatment and post-discharge assertive support for individuals presenting to Emergency Departments (EDs) with high acuity mental health or AOD needs. 

About You 

As a designated Family/Carer lived experience role, you will have a declared personal experience of supporting someone living with mental illness, and experience of the mental health system. 

You possess a deep understanding of mental health challenges through your own lived experience as a Family/Carer and are passionate about supporting others. You have a genuine commitment to enhancing the lives of individuals with mental health difficulties and their carers. With a strong focus on inclusion, diversity, and person-centred care, you bring excellent communication and interpersonal skills to your work. Your enthusiasm, compassion, and ability to collaborate effectively within a multidisciplinary team set you apart. You are driven to pursue a meaningful and purposeful career, with a desire to grow as a lived experience health professional. As an experienced peer worker, you are dedicated to fostering reflective practice in collaboration with others. 

What You Need

As a senior-level peer work role you will demonstrate the following key skills, experience and knowledge (see attached Position Description for a complete list of requirements): 

• Declared personal experience of supporting someone living with mental illness, including experience of supporting someone as a mental health service user.

• Ability to use your own lived experience to inspire hope in belief and recovery.

• Knowledge of peer work principles and the ability to support others from a mutual perspective.

• Completion of Intentional Peer Support (IPS) training.

• Completion of, or working towards, Certificate IV in Mental Health Peer Work or similar qualification.

• Minimum of 2 years’ experience working as a peer worker or equivalent role is desirable.

What the Lived & Living Experience Workforce at Monash Health offers:  

• Comprehensive orientation and induction program.

• Up to 2 hours reflective supervision per month, plus group co-reflection spaces.

• Support and mentoring from Peer Work Leads.

• Higher Education Recognition Allowance.

• Funded Lived & Living Experience professional development and training opportunities.

• Quarterly Lived & Living Experience Workforce forums.

Monash Health employees enjoy a range of benefits including:  

• Salary packaging options that increase your take-home pay.

• Comprehensive Health and Wellbeing program.

• Free flu vaccinations.

• Private health insurance at discounted rates.

• Health imaging services.

• + more

For a confidential discussion and to explore this opportunity further, please reach out to Judy Hogan - Inpatient Family/Carer Peer Lead on 0466 012 638 or Erica Fraser - EMAAP (Emergency Mental Health/AOD and Peer) Manager on 0409 451 160.

Position Description can be found here

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.  

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close May 26th, 2026.

Apply now »

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