Field Technical Manager

AGCO Gauteng, South Africa
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Field Technical Manager

Date:  Aug 13, 2026

Req ID:  104538

Location: 

Johannesburg, ZA

Brand:  Fendt

Workplace Type:  Onsite

Employment Duration:  Permanent

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

Our Customer Support team is driven by a commitment to excellence, ensuring AGCO delivers industry-leading products and services in an efficient and cost-effective way. We are currently seeking a Field Technical Manager to join our Johannesburg team. In this role, you will provide field service and technical support for designated Fendt products across the South African market, supporting distributors, dealers, and end users.

 

Your Impact

  • Act as the Level 1 product champion and provide field service support for designated products across South Africa and, when required, other African markets.
  • Deliver technical support to distributors, dealers, and end users through AGCO reporting systems, telephone support, and field visits.
  • Investigate, quantify, and follow up on field service and warranty issues, coordinating with Level 2 support, engineering, and source plant teams to ensure resolution.
  • Coordinate field campaigns and repair programmes, ensuring completion targets are achieved and information is accurately managed through the warranty system.
  • Develop and deliver technical training, documentation, service bulletins, and product information to support dealer capability and AGCO Africa requirements.
  • Attend regional training sessions, service meetings, Africa events, and source factory engagements to support continuous product knowledge and service improvement.
  • Present and follow up on key product issues at Africa service review meetings and provide technical support for field events, demonstrations, and product matching activities.
  • Conduct dealer service audits and technical skills assessments to strengthen service standards and dealer performance.

 

Your Experience and Qualifications

  • 3–5 years’ post-qualification experience working directly with agricultural equipment or in a related industry.

  • Experience working with combines, balers, hay equipment, planters, and tractors.

  • HND or equivalent qualification in agriculture or machinery, together with a qualified trade test.

  • Fluent in English; French or Afrikaans would be an advantage.

  • Strong computer literacy and administrative skills.

  • Ability and willingness to travel within Africa and to other AGCO locations, as required.

  • Valid, clean driver’s licence.

 

Your Benefits

 

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

 

Join us as we bring agriculture into the future and apply now!

Leaders drive Fendt.

Customers know they can count on Fendt for the highest quality, most technologically advanced and most efficient equipment available, on or off the farm. Fendt's innovations provide the performance and profitability that farmers and other customers need to succeed while operating sustainably.

Job Segment: Field Service, Information Technology, IT Manager, Technical Support, Bilingual, Manufacturing, Technology

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AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt®, Massey Ferguson®, PTx and Valtra®. AGCO's full line of equipment, smart farming solutions and services helps farmers sustainably feed our world.

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