Finnish Speaking Fashion Customer Support Agent

Patrique Mercier Recruitment FR is looking for a Finnish Speaking Fashion Customer Support Agent to join a dynamic fashion brand team. If you have a passion for fashion and a keen interest in customer service, this is a fantastic opportunity to create memorable shopping experiences for Finnish-speaking customers.

Responsibilities • Assist Finnish-speaking customers with inquiries related to fashion products, orders, and returns through various channels including phone, email, and chat. • Provide personalized styling advice and product recommendations to enhance customer satisfaction. • Efficiently resolve customer issues and complaints, ensuring a smooth shopping experience. • Keep accurate records of customer interactions to facilitate follow-up and service enhancement. • Collaborate with internal teams to remain updated on product launches, trends, and promotions. • Collect and analyze customer feedback to contribute to service improvement initiatives. • Stay informed about the latest fashion trends and brand offerings to assist customers effectively.