Finnish Speaking Hospitality Service Consultant

Patrique Mercier Recruitment FR is excited to announce an opening for a Finnish Speaking Hospitality Service Consultant. This position is perfect for individuals who are dedicated to the hospitality sector and have a passion for providing exceptional service to clients.

Responsibilities • Deliver excellent customer service to Finnish-speaking clients and guests across various hospitality environments. • Manage inquiries, reservations, and service requests through phone, email, and face-to-face interactions. • Assist clients in understanding the range of hospitality services and amenities available to them. • Effectively address and resolve customer complaints or issues to ensure a positive guest experience. • Collaborate with team members and other departments to enhance the overall guest experience. • Stay current on hospitality industry trends to provide well-informed advice and suggestions to clients. • Record client interactions and feedback for continuous improvement and service quality assurance.