Finnish Speaking Technical Support Advisor

Patrique Mercier Recruitment FR is a trusted recruitment agency committed to connecting talented professionals with outstanding employment opportunities. We are excited to announce an opening for a Finnish Speaking Technical Support Advisor to join our dedicated customer service team. This role is perfect for individuals with a strong technical background and a desire to assist Finnish-speaking clients with their technical issues.

Responsibilities • Provide high-quality technical support to Finnish-speaking customers through phone, email, and chat platforms. • Identify and troubleshoot technical issues effectively to ensure customer satisfaction. • Guide customers in utilizing products and services to their full potential. • Maintain accurate records of customer interactions and resolutions in our CRM system. • Work collaboratively with product and engineering teams to tackle complex issues as needed. • Follow up with customers to guarantee total satisfaction with the solutions provided. • Stay updated on product developments and industry changes to improve support services.