Food Services Supervisor

Reference Number:  5264

Category:  Administration and Support

Department:  Support Services

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. 

About Food Services

The Austin Health Food Services Department is an in-house service which consists of the following two business units:

• Patient Food Services: provides patient meals for all Austin Health campus’ as well as providing a patient meals service to Royal Women’s Hospital. Currently the Austin Health Patient Food Services Department is plating approximately 2700 cook/chill meals each day. Food Services has 138 staff.
• MediChef: is located on the Heidelberg Repatriation Hospital (HRH) campus. Med-Chef produces cook/chill (short shelf life and long shelf life) meal components for both Austin Health and other clients Medi-Chef has 25 staff and currently produces 128,000 meals components per week.

About the role 

A regular day will see you:   

• Oversee daily meal service by shift to ensure 100% tray accuracy and diet code compliance on the patient meal food assembly line, maintain high food quality and presentation standards, promptly report any quality issues to the Operations Coordinator/Manager, and ensure full compliance with client contractual requirements.
• Ensure all housekeeping duties are carried out in a satisfactory manner and that GMP (Good Manufacturing Practices) are carried out consistently across all areas at all times.
• To acknowledge patient complaints and liaise with ward staff for prompt mitigation.
• Ensure accurate timekeeping and Kronos data entry for staffing shifts and adhere to daily budgeted hours and promptly report any discrepancies to the Operations Coordinator for approval.
• Manage efficient operations, using electronic meal management reports to guide production and stock levels.

About you 

To be successful in this role you’ll bring with you:

• Minimum 3 years supervisory experience in large-scale food production facility (Healthcare preferred).
• Strong organisational skills, workload prioritisation, and the ability to work autonomously and flexibly.
• Demonstrated leadership by example with excellent communication, teamwork, customer service, and a strong commitment to quality service delivery.

Our benefits 

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including: 

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

Work with us! 

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures. 

If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. 

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Hina Ashiyana, Operations Manager Patient Food Services at Hina.Ashiyana@austin.org.au

Interested in finding out more about this opportunity? Read the position description for further details. 

Application closing date: Thursday 21 May 2026

Apply now »

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