Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience)
Apply NowFreelance Trainer & Associate Consultant (Luxury Retail / Customer Experience) CXG 外部合作讲师 / 轻咨询顾问(奢侈品零售 / 客户体验) Location: Greater China / APAC | Engagement Type: Freelance / Project-based 工作地点:大中华区 / 亚太地区|合作形式:自由职业 / 项目制合作 Role Positioning (Please Read Carefully) 岗位定位(请务必阅读) This is not a generic training role. You are expected to deliver impactful training and translate business challenges into actionable behaviors. 这不是一个通用型讲师岗位。你需要既能交付高质量培训,又能将业务问题转化为可执行行为。 Key Responsibilities 岗位职责
- Training Delivery (Core): Deliver workshops for frontline and managers on service excellence, VIC clienteling, sales and leadership.
- 培训交付(核心):为一线及管理者提供培训,包括服务、VIC客户经营、销售转化及领导力。
- Business Translation: Translate business issues into behavioral standards and training solutions linked to KPIs.
- 业务转化:将业务问题转化为行为标准与培训方案,并与业务指标挂钩。
- Content Adaptation: Customize CXG frameworks and localize for APAC.
- 内容定制:基于CXG方法论进行客户化与本地化。
- Light Consulting Support: Support workshops and provide structured feedback.
- 轻咨询支持:参与客户讨论并提供结构化反馈。