Freelance Trainer & Associate Consultant (Luxury Retail / Customer Experience)

CXG Taipei City, Taiwan
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Freelance Trainer & Associate Consultant  (Luxury Retail / Customer Experience) CXG 外部合作讲师 / 轻咨询顾问(奢侈品零售 / 客户体验)   Location: Greater China / APAC | Engagement Type: Freelance / Project-based 工作地点:大中华区 / 亚太地区|合作形式:自由职业 / 项目制合作   Role Positioning (Please Read Carefully) 岗位定位(请务必阅读)   This is not a generic training role. You are expected to deliver impactful training and translate business challenges into actionable behaviors. 这不是一个通用型讲师岗位。你需要既能交付高质量培训,又能将业务问题转化为可执行行为。   Key Responsibilities 岗位职责  

  1. Training Delivery (Core): Deliver workshops for frontline and managers on service excellence, VIC clienteling, sales and leadership.
  2. 培训交付(核心):为一线及管理者提供培训,包括服务、VIC客户经营、销售转化及领导力。  
  3. Business Translation: Translate business issues into behavioral standards and training solutions linked to KPIs.
  4. 业务转化:将业务问题转化为行为标准与培训方案,并与业务指标挂钩。  
  5. Content Adaptation: Customize CXG frameworks and localize for APAC.
  6. 内容定制:基于CXG方法论进行客户化与本地化。  
  7. Light Consulting Support: Support workshops and provide structured feedback.
  8. 轻咨询支持:参与客户讨论并提供结构化反馈。