French-Speaking FinTech Customer Experts - Work In Greece - Paid Relocation

Mercier Consultancy MD is pleased to announce an exciting opportunity for French-Speaking FinTech Customer Experts to join our growing team in Greece. This role involves delivering exceptional customer support to French-speaking clients within the financial technology sector, with the benefit of sponsored relocation to Greece.

Key Responsibilities • Provide excellent customer service and support to French-speaking FinTech clients via phone, email, and chat. • Handle customer inquiries related to financial products, transactions, account management, and technical issues. • Accurately document customer interactions and maintain updated records in CRM systems. • Work collaboratively with other teams to resolve challenges and improve service standards. • Keep up-to-date with developments in the FinTech industry, including product updates and compliance requirements. • Suggest insights for continuous improvement to enhance customer satisfaction.