French-Speaking Financial Customer Experts For Online Bank - Work In Greece

Mercier Consultancy Group is seeking French-Speaking Financial Customer Experts to join our team supporting a leading online bank based in Greece. This is an exciting opportunity to work within the financial technology sector, delivering exceptional customer service to French-speaking clients in a dynamic, innovative environment.

Key Responsibilities • Provide efficient and professional support to French-speaking customers of the online bank via phone, email, and chat. • Assist clients with inquiries related to banking products, account management, and financial transactions. • Resolve customer issues promptly while maintaining a high level of customer satisfaction. • Maintain accurate records of customer interactions using CRM tools. • Collaborate with internal teams to ensure seamless service delivery and compliance with regulatory standards. • Stay updated on the latest online banking services, industry trends, and compliance requirements.