German Speaking Customer Service for Automotive industry -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative in the Automotive industry. This position offers a chance to work with a leading automotive company, providing top-notch service and support to German-speaking customers.

Responsibilities • Deliver exceptional customer service to German-speaking clients through various communication channels, including phone, email, and chat. • Assist customers with inquiries regarding automotive products, services, and technical support. • Provide information on vehicle specifications, warranty details, and available financing options. • Handle customer complaints and issues with professionalism and a focus on resolution. • Collaborate with internal teams to escalate and resolve technical issues effectively. • Maintain comprehensive knowledge of the company’s automotive offerings and industry trends. • Document all customer interactions accurately and contribute to service improvement initiatives.