Global IT Manager

About Us

We are a global technology leader transforming the music and entertainment industry through advanced rights management and data solutions. With 450+ team members across Los Angeles, London, Dublin, Athens, Colombo, Sofia, and Tokyo, we partner with top-tier clients including Sony Music Publishing, Warner Music Group, Disney, Warner Chappell, and Kobalt. Our core mission is to help music creators, rights holders, and media companies track, manage, and monetize their catalogs across platforms like YouTube, META and TikTok, while rapidly expanding our product offering to solve more complex problems across the music and entertainment industry. At Orfium, you’ll join a passionate, international team of developers, designers, scientists, and music lovers, all working together in a flexible, hybrid environment where innovation, openness, and ownership are at the heart of everything we do. We are looking forward to meeting with you! #Orfium

Why Join Us? Gain hands-on experience in the global music tech industry and become an expert in YouTube’s Content Management System and digital rights management.

Role We are looking for a Global IT Manager to join our IT Operations team in Colombo, Sri Lanka. In this role, you will lead Orfium's global IT operations, ensuring secure, reliable, and scalable IT services that support our growing global business. You will oversee identity and access management, endpoint management, SaaS administration, end-user support, vendor management, and continuous IT service improvement. This is a hands-on leadership role for an experienced IT professional who enjoys combining technical expertise with team leadership, stakeholder collaboration, and operational excellence in a fast-paced, global technology environment.

Responsibilities

• Lead, mentor, and develop the global IT Operations team across Sri Lanka and Athens, fostering a culture of ownership, collaboration, innovation, and continuous improvement. • Oversee global IT infrastructure, including networks, servers, cloud environments, endpoints, and enterprise systems, ensuring high availability, performance, reliability, and security. • Manage identity and access management, user onboarding and offboarding, access controls, and the lifecycle of IT assets, systems, and software, from procurement through deployment and maintenance. • Partner with the Security Operations team to implement and maintain robust cybersecurity controls, respond to security incidents, and ensure compliance with security best practices. • Drive global IT operational excellence by standardising processes, managing vendors, improving service delivery, and ensuring consistency across all regions. • Lead IT projects from planning through delivery, ensuring they are completed on time, within budget, and to the required quality standards, while identifying opportunities to leverage emerging technologies. • Manage the global IT budget, financial planning, and resource allocation to support business objectives and the company's continued growth.