Global Support Executive

Location: 

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188

Brand:  HSBC

Area of Interest:  Investment Banking, Markets, and Research

Closing Date:  Hybrid Worker

Date:  12 Aug 2026

Job description

Why join us?

Responsible for Processing, Data Accuracy, Quality, Supporting Operations, Training.

What you’ll do: 

• Strong presentation skills, ability to communicate clearly, concisely and effectively in English, both oral and written
• Strong analytical skills, high attention to detail.
• Excellent presentation skills.
• Solid planning and organizational skills, with a proven ability to priorities competing demands and communicate this effectively.
• Proven ability to execute and deliver change, within an operational context.
• Solution orientated, high energy characteristics necessary to support HSS business.
• Excellent interpersonal skills with the ability to build and maintain global and regional relationships at all business levels.
• Ensure to support the ops team in daily processing and quality control.
• Supports in procedure review.
• Supports in MI generation.
• Demonstrate effective core behaviors and values including teamwork, focus, drive & determination.
• Ability to communicate effectively with peers and line manager.
• Ability to multitask with a good eye for detail.

What you will need to succeed in the role:

• The nature of the role requires efficiency and accuracy in processing the task within stipulated time.
• Able to work in high pressure productivity-based environment where deadlines are critical.
• Has an eye for details to ensure items are processed accurately and meet the QC requirement.
• Consistent in meeting OOE targets and all KPIs.
• Able to escalate issues and concerns timely to line manager and follow up on the action required.
• Speak up when sees an opportunity and continue to be at your best.

What additional skills will be good to have?

• A post-graduate diploma or degree in any discipline.

• Fresh graduates are encouraged to apply.

• Exposure to various processing skills.

• Experience in analyzing and interpreting large volumes of data/MI.

• Accessibility

• HSBC Data Privacy Notice

• Online Security

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