GoHighLevel Automation Specialist | CRM, Funnels & AI Systems

Build the Systems That Power an AI-First OrganizationAbout Human IntelligenceAt Human Intelligence, we're building a future where artificial intelligence helps people better understand themselves, better understand each other, and ultimately create a happier, healthier, and more connected world. Everything we build relies on exceptional systems working behind the scenes. Every lead. Every customer journey. Every email. Every automation. Every pipeline. Every form. Every workflow. Every campaign. Every touchpoint. Behind each of these experiences is intelligent automation designed to create exceptional customer outcomes. As we continue expanding globally, we're looking for an exceptional GoHighLevel Automation Specialist who can help build, optimize, and continuously improve one of the world's most AI-first CRM ecosystems.

Why Top Performers Join Human IntelligenceThis isn't a traditional CRM Administrator role. You won't simply update contacts or build basic workflows. You'll become one of the technical builders responsible for designing the operational systems that power Marketing, Sales, Customer Success, Events, Partnerships, Recruitment, Product Launches, and Customer Education. You'll work directly with Executive Leadership, Marketing, Operations, Sales, Product, Automation Specialists, AI Engineers, and Designers to create intelligent customer journeys that are scalable, measurable, and continuously improving. If you enjoy solving operational challenges through automation, technology, and AI, you'll thrive here.

Compensation SnapshotEmployment Type: Independent Contractor Location: Fully Remote Time Commitment: Full-Time Monthly Base CompensationUSD $1,000–$1,500 per month, depending on your GoHighLevel expertise, automation capability, AI proficiency, systems thinking, and overall alignment with the role. Performance IncentivesMonthly KPI and performance incentives based on successful project delivery, workflow quality, automation reliability, customer experience improvements, AI innovation, and measurable business outcomes.

The OpportunityWe're looking for someone who thinks in systems. Someone who naturally sees opportunities to automate repetitive work, improve customer journeys, eliminate operational friction, and build scalable business infrastructure. You'll build sophisticated GoHighLevel solutions including CRM systems, funnels, automations, websites, forms, calendars, opportunity pipelines, email and SMS campaigns, reporting dashboards, AI workflows, and customer lifecycle automations. This is an AI-first technical role. You'll be expected to actively use AI throughout planning, development, troubleshooting, documentation, testing, and continuous improvement.

Why This Role MattersGreat customer experiences don't happen by accident. They're intentionally designed. The systems you build will directly influence: • Customer acquisition • Customer onboarding • Sales performance • Marketing automation • Lead nurturing • Customer retention • Operational efficiency • Business scalability

Your work will become part of the operational foundation that powers Human Intelligence.

About the RoleAs our GoHighLevel Automation Specialist, you'll design, build, test, deploy, document, and optimize advanced GoHighLevel solutions across multiple brands, products, and business units. You'll work closely with Marketing, Sales, Operations, Product, Customer Success, Partnerships, HR, and Executive Leadership to ensure our CRM ecosystem remains scalable, reliable, and continuously improving. This is an independent role requiring someone who is highly accountable, proactive, and comfortable taking ownership of projects from concept through completion.

What You'll Be DoingGoHighLevel DevelopmentDesign and build: • Sales funnels • Websites • Landing pages • CRM pipelines • Opportunity management • Calendars • Forms • Surveys • Membership areas • Email campaigns • SMS campaigns • Workflow automations • AI-powered customer journeys

CRM & Customer Journey Optimization• Improve customer lifecycle automation. • Optimize lead routing. • Improve sales pipelines. • Reduce manual work. • Improve customer communication. • Increase conversion rates.

AI-First AutomationLeverage AI to improve: • Workflow design • Automation planning • Documentation • QA • Testing • Troubleshooting • Customer journey mapping • Reporting • Process optimization • Knowledge management

Platform Optimization• Improve account structure. • Optimize workflows. • Improve page speed. • Strengthen automation reliability. • Reduce technical debt. • Improve scalability.

Cross-Functional CollaborationPartner closely with: • Marketing • Sales • Operations • Customer Success • Product • Designers • AI Engineers • Executive Leadership

to deliver intelligent systems that improve every stage of the customer journey. Continuous Improvement• Improve CRM architecture. • Increase automation maturity. • Reduce operational complexity. • Improve reporting. • Strengthen documentation. • Continuously improve every workflow.

Our CultureAt Human Intelligence, systems are strategic. Every automation should remove friction. Every workflow should improve quality. Every customer journey should feel intentional. AI-First CRM DevelopmentArtificial intelligence is embedded into how we build. We expect every GoHighLevel Automation Specialist to actively leverage AI to improve: • Workflow architecture • Funnel planning • CRM optimization • Documentation • Testing • QA • Debugging • Reporting • Customer journey design • Operational analysis

We believe AI should make exceptional builders even more effective. Human-First SystemsTechnology exists to improve people's lives. Every automation should create a better experience for customers, teammates, and partners. We don't automate for automation's sake. We automate to create clarity, speed, consistency, and exceptional human experiences. OwnershipWe're looking for people who naturally take responsibility. If you identify a better workflow... Build it. If you discover a recurring issue... Solve it. If AI can improve a process... Implement it. High StandardsEvery workflow should be: • Thoroughly tested • AI quality assured • Human validated • Clearly documented • Easy to maintain • Built for long-term scalability

Attention to detail is non-negotiable. Continuous LearningGoHighLevel evolves rapidly. AI evolves even faster. We're looking for someone who genuinely enjoys learning, experimenting, and continually improving both technical systems and operational workflows.