HC & Insurance Operations Associate

NTT DATA Services Tamil Nadu, India

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Date: Jul 21, 2026

Location: Coimbatore, TN, IN

Company: NTT DATA Services

Job Responsibilities:

Review claim rules and workflows
Reviews claim requests to determine eligibility for processing and escalate to management on a case to case basis
Organizing and completing tasks per assigned priorities
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Resolving complex situations following pre-established guidelines

Desired Skills & Qualification:

University degree or equivalent that required 3+ years of formal studies
2 + years of experience processing claims for the US healthcare market
Ability to understand logic of standard Payment posting (i.e. Payment, Denials, Adjustments etc.)
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
1+ year(s) of data entry experience that required a focus on quality including attention to detail, accuracy, and accountability for your work product.
Ability to work scheduled shifts from Monday-Friday 07:30 PM to 05:30 AM and to be flexible to accommodate business requirements
Ability to communicate (oral/written) effectively in English to exchange information with our client.

Job Segment: Data Entry, Administrative

HC &amp; Insurance Operations Associate