HEALTH UNIT COORDINATOR/NURSING CARE ASSISTANT I - BIRTHING CENTER - NIGHTS

Work Arrangement: 

Requisition Number:  273210

Regular or Temporary:  Regular

Location: 

Durham, NC, US, 27710

Personnel Area:  DUKE HOSPITAL

Date:  Aug 14, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Occ Summary

This position collaborates with healthcare providers by performing a variety of clerical duties to support patient care. Duties include greeting patients and visitors, answering the telephone, responding to patient's requests, accessing the electronic medical record (EMR), scheduling appointments and providing general clerical support as needed by the department. This position will consistently exhibits excellent customer service skills.

Work Performed

Knowledge, Skills and Abilities

Knowledge of HIS procedures and of manual procedureswhen the system is down. Successful completion of TJC and other regulatory/designated requirements within the probationary period. Knowledge and understanding of telephone etiquette. Knowledge of general clerical practices and procedures. Knowledge of spelling and medical terminology. Ability to apply specific departmental rules and regulations relating to verifying, processing and maintaining records and forms. Ability to organize and set priorities. Ability to operate computer terminal and other officeequipment. Ability to write legibly. Ability to understand and follow oral and written instructions. Ability to deal tactfully and courteously with the public. Ability to establish and maintain effective relationships with other personnel.

Level Characteristics

N/A

Minimum Qualifications

Education

Graduation from high school or GED; or an equivalent combination of related education and experience

Experience

Six (6) months of work experience related to customer service

Degrees, Licensures, Certifications

N/A

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

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Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.