HR Generalist - Recruitment and Employee Engagement (Remote - Hybrid Set-up)

YOUR ROLE AS AN HR GENERALIST We are looking for a well-rounded and people-first HR Generalist to join our growing team. This role sits at the intersection of talent acquisition, employee experience, and benefits administration — making it ideal for someone who is equally comfortable sourcing top talent as they are planning meaningful engagement activities or managing HMO concerns. You are organized, empathetic, and thrive in a dynamic environment where no two days look exactly the same. You will play a key role in shaping a positive and productive workplace culture from the ground up. As an HR Generalist, you will be expected to perform the following: • Recruitment & Talent Acquisition • Lead the full-cycle recruitment process across various roles — from crafting job descriptions and posting on relevant platforms to sourcing, screening, interviewing, endorsing qualified candidates, and attend job offer calls. • Partner closely with hiring managers and team leads to understand role requirements, team dynamics, and ideal candidate profiles • Develop and maintain a robust talent pipeline through proactive sourcing via job boards, social media, referrals, and professional networks • Conduct structured initial interviews and coordinate skills assessments to evaluate candidate fit • Manage the candidate experience from first touchpoint to offer, ensuring timely and professional communication throughout • Track recruitment metrics such as time-to-fill, source effectiveness, and offer acceptance rates to continuously improve the hiring process • Maintain and update the applicant tracking system (ATS) with accurate and current candidate information

• Employee Engagement & Culture • Design, plan, and execute employee engagement programs, team-building activities, and recognition initiatives that foster a positive and inclusive work environment • Develop and manage onboarding programs that ensure new hires feel welcomed, informed, and set up for success from day one • Conduct regular pulse surveys, feedback sessions, and stay interviews to gauge employee sentiment and identify areas for improvement • Collaborate with leadership to align engagement strategies with company values and business goals • Spearhead company-wide events, milestones celebrations, and culture-building activities — both virtual and in-person • Monitor and track engagement metrics and present insights and recommendations to management • Champion diversity, equity, and inclusion initiatives within the organization

• HMO & Benefits Management • Act as the primary point of contact for all HMO-related concerns, inquiries, and escalations from employees • Manage the full HMO lifecycle — including enrollment of new hires, annual renewals, additions, deletions, and dependent coverage • Coordinate with HMO providers on availment requests, letters of authorization (LOA), reimbursements, and billing concerns • Ensure timely and accurate submission of HMO-related documentation and reports • Maintain a comprehensive and up-to-date database of all covered employees and their benefit entitlements • Assist employees in navigating their HMO benefits and resolve issues in a timely and empathetic manner • Review HMO billing statements, validate charges, and coordinate credit memo or billing adjustments as needed • Evaluate HMO provider performance and recommend enhancements or alternative providers during renewal periods