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HTS Regional Director of Operations

Position Title: HTS Regional Director of Operations 

Salary: $155,000- $180,000/yr

Other Forms of Compensation:

Join Intelas, a Compass Healthcare company.

Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment. 

Explore more at intelashealth.com.

Job Summary

Please note: This position will require travel within PA, NJ and MD

•Serve as temporary interim Regional Vice President during their absence
•Responsible for successful audits from The Joint Commission or DNV process
•Controls successful new accounts and program start-ups
•Increase regional revenue and/or operating profit contribution
•Maintains an awareness of the competition and market conditions
•Coordinates with other functional areas for resale, reassessment, and rebid process
•Approves costing in the sales/survey process
•Conduct high quality Quarterly Business Review
•Assist in developing and/or monitoring a district/unit business plan
•Mentor and train Unit Directors on program management
•Implement KPI improvement strategies
•Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements
•Ensures company and client capital assets are maintained in first class working condition
•Effective establishment of the Service Delivery Plan by asset
•Responsible for the C-Suite client relationship, client satisfaction, and client retention
•Communicate current capabilities, new programs and revenue expansion to client
•Represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications
•Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
•Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns
•Participate in regional succession and backfill planning
•Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
•Participate in the hiring process to meet staffing objectives
•Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
•Responsible for productivity and staffing that is appropriate to the account(s)
•Provide recognition for employees when programs are implemented with success
•Responsible for coordinating engagement survey action plan
•Responsible for preparation and implementation of specific development and training specific plans for region and key high potential management personnel
•Execute the client contract and issue timely amendments for change orders
•Coordinate with regional leadership for MCC opportunities
•Review long term full year forecast quarterly
•Review accounts for flash/close meeting monthly with variance documentation
•Develop recovery plan when financial goals are not met
•Ensure account accruals for liabilities and revenue
•Responsible for account collections
•Approve high dollar parts/demand and vendor contracts within budgeted levels
•Approve capital requests within budgeted levels
•Accountable for all reverse supply chain activity (returns, credits, tax)
•Complete Internal financial audits when requested
•Engage as first level collections
•Perform other duties as assigned that are intrinsic to the successful operation of the business

QUALIFICATIONS:
Education:
• Bachelor’s Degree in technical discipline or Healthcare Administration or equivalent
Experience:
• Minimum of ten years servicing a broad representation of clinical/patient care equipment in a hospital environment
• Minimum of five years of multiple location management
• Minimum of three years managing multiple clinical engineering departments

Apply to Intelas today!

Intelas is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Intelas are offered many fantastic benefits. 

•    Medical
•    Dental
•    Vision
•    Life Insurance/ AD
•    Disability Insurance
•    Retirement Plan
•    Flexible Time Off
•    Holiday Time Off (varies by site/state)
•    Associate Shopping Program
•    Health and Wellness Programs
•    Discount Marketplace
•    Identity Theft Protection
•    Pet Insurance
•    Commuter Benefits
•    Employee Assistance Program
•    Flexible Spending Accounts (FSAs)
•    Paid Parental Leave
•    Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. 

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

**Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Intelas maintains a drug-free workplace.

Req ID: 1528006
Intelas  
ASHLEY VAVROCK  
[[req_classification]]

Nearest Major Market: Philadelphia

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