Head of Engineering & Operations

At Tatum, we're looking for a Head of Engineering & Operations – a hands-on leader who likes working closely with engineers and helping them do good work. At its core, the job is about people: supporting the team, removing the blockers in their way, keeping priorities clear, and making sure what we ship is reliable and useful to our customers. The role spans a few areas – infrastructure, engineering, blockchain operations, and quality management. It's broad, and you'll be close to the work rather than managing from a distance: you'll be leading engineers directly and shaping how it all fits together. At Tatum, we value ownership, flexibility, respect, and practical execution. We work in a fast-paced blockchain environment with flat hierarchies, informal communication, and a strong focus on individual contribution and autonomy. What we need help withLeading the team• Run team planning, prioritization, estimates, backlog, and delivery. • Support people management, coordination, and day-to-day operational decisions. • Improve collaboration across Product, Engineering, Support, and Security.

Infrastructure & platform• Own infrastructure reliability, observability, monitoring, and on-call. • Find and fix reliability, performance, and operational issues before they reach customers. • Research, integrate, and operate blockchain networks in the Tatum ecosystem. • Support work on Tatum's Dashboard, API platform, backend services, and internal tools. • Handle production operations, debugging, and incident resolution.

Standards & quality• Set technical standards and improve documentation and engineering processes. • Define and improve quality and release quality.

Cost & commercial• Keep an eye on infrastructure and vendor costs, and their impact on COGS and margins. • Assess technical feasibility and cost impact for new deals, trials, and commitments. • Guide vendor decisions – reliability, SLAs, pricing, and operational fit.

Our technology stack• Cloud & infrastructure: GCP, OVH • Ops & CI/CD: Linux, Docker, Kubernetes, GitLab CI/CD, Ansible, Terraform • Frontend: TypeScript, React.js, Tailwind CSS • Backend: Node.js, Nest.js • Data: MongoDB, Firestore, Redis • Messaging: RabbitMQ, Pub/Sub • Blockchain: 200+ blockchain networks • Observability & on-call: Grafana, BetterStack • Code quality & security: Snyk, SonarCloud • Cooperation: ClickUp, Notion