Head of People & Talent

About PlatefulPlateful is a fast-growing DTC kitchen brand building a premium portfolio of cookware and food storage products for customers across the US. We've grown to a team of 60+ people across multiple functions and are continuing to scale. As we enter our next stage of growth, we're looking for a Head of People & Talent who can help strengthen our people function across the organization.

Why This RoleAs we scale from $100M toward $500M by 2029, systems matter more than heroics. This role will help build the people systems, processes, and structure that allow Plateful to scale without losing speed, accountability, or culture. Our recruiting infrastructure is already in place, including Workable and an established hiring process. The opportunity now is to refine, improve, and scale what we've built while expanding the role beyond recruiting into broader HR and people operations. You'll help us build the systems and processes that allow us to attract strong talent, make better hiring decisions, retain high performers, support managers, and build a strong company culture as we continue to grow. This is a hands-on role for someone who can identify what isn't working, improve it, and build better ways of working.

The RoleAs Head of People & Talent, you'll own the full talent and people function across Plateful. You'll work closely with the CEO, department heads, and managers to ensure we hire the right people, support their development, measure performance, and create an environment where strong people can thrive.

What You'll OwnTalent Acquisition• Own and continuously improve Plateful's full-cycle recruiting process across marketing, operations, technology, creative, sales, and other functions. • Audit and refine our existing recruiting workflows, interview structures, scorecards, hiring manager briefings, and offer processes. • Partner closely with hiring managers to define what great looks like for each role and maintain a high hiring bar. • Own sourcing, screening, interviewing, coordination, and closing for key positions. • Manage external recruiting partners and agencies when needed. • Track hiring performance and continuously improve speed, quality, and candidate experience. • Build and eventually manage a small internal recruiting team as hiring volume grows.

HR & People Operations• Establish and implement HR best practices across the organization. • Develop systems that support member retention, engagement, and performance. • Establish recurring manager and member check-ins to identify issues early and maintain strong communication. • Partner with department heads to develop performance scorecards that provide clear visibility into individual and team performance. • Help managers identify performance gaps, recognize strong performers, and address areas for improvement. • Develop structured processes for performance reviews, career development, compensation reviews, and member feedback. • Partner with managers to address people-related issues and support effective team management. • Help create and maintain policies, processes, and documentation as the company continues to scale. • Organize initiatives that strengthen team connection, including company events and offsites as the organization grows.

Culture & People Development• Help shape and protect Plateful's culture as the company grows. • Develop strong instincts for identifying people who demonstrate ownership, accountability, and alignment with the company's values. • Help managers build teams that are productive, engaged, and capable of operating independently. • Create systems that help high performers grow while identifying areas where additional support or improvement is needed. • Act as a trusted partner to leadership on people and organizational matters.

AI & Process Improvement• Be highly comfortable with AI and use AI tools to improve recruiting, HR, communication, documentation, analysis, and day-to-day productivity. • Identify opportunities to automate repetitive processes and improve operational efficiency. • Continuously evaluate and improve the systems supporting the people function. • Bring a modern, AI-native approach to People & Talent.