Heavy Equipment Technical Specialist

• Provide advanced field-based technical support for mobile crushing and screening equipment • Supervise and support complex repairs, inspections, and rebuilds at customer sites or Sandvik facilities • Support dealer training and certification with a hands-on, equipment-focused approach • Use OEM diagnostic tools, schematics, and service manuals to troubleshoot equipment issues • Document findings, repairs, and recommendations in detailed technical reports • Provide backup escalation support for field service and dealer networks (not IT helpdesk support) • Support sales and product teams with equipment capability, application, and performance insights • Conduct plant audits and recommend mechanical and process improvements • Interface with NPD teams on serviceability, reliability, and field performance feedback • Validate and document new product performance in operational environments ​