Help Desk-OCSA

zahidtract Makkah, Saudi Arabia
Apply Now

Job Description

Job Title:  Help Desk-OCSA

Posting Start Date:  06/05/2026

Job Location:  JEDDAH

Legal Entity:  OCS Arabia

Job Description: 

Job Summary

  • Providing Administrative/ Facilitation support for develop organizing and maintaining department filling and record keeping, system along with office maintenance department.
  • Provide the work order form and status view for initial
  • To update and close the completed task in the system
  • Raising EAM request for the works

Key Accountabilities

  • Posts Overtime for all Staffs on OT Database.
  • Manage all the record of the acknowledgement.
  • Raise all necessary Leave forms, PSRs, HDR, SAP and other personal requests for PP Sites staff whenever required.
  • Managing all Helpdesk calls, including logging them on the helpdesk system and allocating and closing out the calls.
  • Ensuring that the process for call logging and call resolution for each client site is adhered to.
  • Welcome clients & visitors to the office in a professional & courteous manner
  • General Administration
  • Take on ad hoc projects & tasks as and when required
  • Reception duties including managing post and couriers, meeting room set-up and general office duties when required

Knowledge, Skills and Aptitude

  • Educational Qualifications & Certifications:High School / University Degree.
  • Knowledge:Good Knowledge in Administration of Property Maintenance
  • Technical Skills:PC literacy with strong competency in all Microsoft Office Suite programs (Word, Excel, PowerPoint, Access, Project Management Software)
  • Language Skills:Fluency in both English and Arabic.Good communication skills, both written and verbal.
  • Experience:Minimum 3 years’ experience in Help Desk capacity including administrative/accounting jobs.

Key Interactions

  • Key Internal Contacts and Purpose of Interaction:
  • Prop. Service Manager :To update and follow up daily operations
  • PCD :Follow up procurements and contracts
  • HR :Coordination for staff’s vacation and personnel affair
  • Key External Contacts and Purpose of Interaction:
  • External Contractor :To update servicing contract and renewals
  • Direct Reports:  Admin Team

 

×

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Required Cookies

These cookies are required to use this website and can't be turned off.

Show More Details

Required Cookies Provider Description Enabled SAP as service provider

We use the following session cookies, which are all required to enable the website to function:

  • "route" is used for session stickiness
  • "careerSiteCompanyId" is used to send the request to the correct data centre
  • "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
  • "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another

Functional Cookies

These cookies provide a better customer experience on this site, such as by remembering your login details, optimising video performance or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies.

Show More Details

Functional Cookies Provider Description Enabled YouTube

YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos.

Advertising Cookies

These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies.

Show More Details

Advertising Cookies Provider Description Enabled LinkedIn

LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn.
Cookie Table

Confirm My Choices

Apply Now Back to Search