HubSpot Expert

Pavago Costa Rica
Apply Now

💼 About the Role

We’re hiring a highly skilled HubSpot Expert to lead implementations, system optimization, automation, and CRM architecture across HubSpot’s ecosystem for a fast-growing digital marketing agency.

This is not a basic CRM admin role.

You’ll work directly with clients to:

  • build scalable HubSpot systems,
  • optimize workflows and automations,
  • improve reporting and data structures,
  • and ensure businesses fully leverage HubSpot across Sales, Marketing, and Service operations.

This role is ideal for someone who understands:

  • CRM operations,
  • marketing automation,
  • client onboarding,
  • lifecycle implementation,
  • and technical problem-solving inside HubSpot environments.

If you enjoy combining:

  • technical execution,
  • client communication,
  • automation,
  • and systems thinking,

this role is a strong fit.

🔥 What You’ll Own

HubSpot Implementations & CRM Architecture

  • Configure and optimize:

    • Sales Hub
    • Marketing Hub
    • Service Hub
  • Build scalable CRM structures and pipeline systems

  • Design workflows, automations, and lifecycle stages

  • Configure custom properties, deal stages, ticket pipelines, and reporting

  • Ensure systems are scalable, organized, and aligned with client goals

Automation & Workflow Development

  • Build and optimize:

    • automated workflows
    • lead routing systems
    • nurture sequences
    • pipeline automations
    • internal notification systems
  • Improve operational efficiency through automation

  • Troubleshoot workflow issues and optimize system logic

  • Reduce manual operational tasks through scalable HubSpot systems

Data Migration & System Optimization

  • Execute CRM migrations and imports

  • Handle:

    • data mapping
    • cleanup
    • validation
    • deduplication
  • Ensure data integrity and structured CRM organization

  • Optimize reporting structures and dashboard accuracy

Client Onboarding & Enablement

  • Lead onboarding and implementation calls with clients

  • Train clients on:

    • HubSpot best practices
    • workflows
    • automation usage
    • CRM management
  • Translate business needs into practical technical solutions

  • Maintain strong client communication throughout implementation

Reporting & Performance Tracking

  • Build dashboards and reporting systems inside HubSpot

  • Monitor:

    • campaign performance
    • pipeline metrics
    • lifecycle reporting
    • attribution tracking
  • Deliver data-driven recommendations and optimization insights

Troubleshooting & Technical Support

  • Diagnose and resolve:

    • automation issues
    • integration errors
    • CRM structure problems
    • reporting inconsistencies
  • Escalate advanced technical issues with proper documentation

  • Improve system reliability and operational efficiency

✅ Required Experience & Skills

  • Proven hands-on experience with:

    • HubSpot Sales Hub
    • Marketing Hub
    • Service Hub
  • Strong HubSpot CRM architecture and workflow automation experience

  • Experience with:

    • lead lifecycle setup
    • automations
    • pipeline management
    • reporting
    • integrations
  • Experience handling:

    • CRM migrations
    • imports
    • data mapping
    • validation
  • Strong English communication skills (written & verbal)

  • Comfortable leading:

    • client calls
    • onboarding sessions
    • training workshops
  • Ability to manage multiple client implementations simultaneously

  • Strong analytical and problem-solving abilities

⭐ Nice-to-Have Experience

  • Active HubSpot certifications

  • Experience with:

    • Zapier
    • Make
    • API integrations
    • custom integrations
  • CMS and HubSpot website/content deployment experience

  • Agency or client-service environment experience

  • Experience supporting RevOps or sales operations workflows

🧠 What Makes You a Strong Fit

  • You think in systems and automation
  • You enjoy solving operational inefficiencies
  • You communicate technical concepts clearly to clients
  • You are highly organized and detail-oriented
  • You take ownership and execute reliably
  • You balance technical precision with client experience

📅 What a Typical Day Looks Like

  • Configure workflows and automation systems inside HubSpot
  • Build or optimize CRM pipelines and reporting dashboards
  • Lead client onboarding and implementation calls
  • Troubleshoot integrations and workflow issues
  • Clean and structure CRM data
  • Collaborate with project managers and developers
  • Train clients on HubSpot usage and best practices
  • Document systems and implementation details

In short:
You build, optimize, and support scalable HubSpot systems that improve operations, marketing performance, and sales efficiency for clients.

📊 Key Metrics for Success (KPIs)

  • Successful HubSpot implementation delivery
  • CRM accuracy and scalability
  • Workflow automation reliability
  • Client adoption and satisfaction
  • Reporting and dashboard accuracy
  • Timely project completion
  • Reduced manual operational work

🌟 Why This Role Stands Out

  • Work across the full HubSpot ecosystem
  • High-impact client-facing implementation role
  • Opportunity to work with multiple industries and business models
  • Strong exposure to CRM operations, automation, and RevOps
  • Remote flexibility with collaborative team environment
  • Opportunity to deepen HubSpot expertise and certifications

🧪 Interview Process

  • Initial Screening Call
  • Recruiter Interview
  • Final Interview
  • Offer & Onboarding

👉 Apply Now

If you:

  • love building scalable HubSpot systems,
  • enjoy automation and CRM optimization,
  • can confidently work with clients,
  • and thrive in fast-moving implementation environments,

this role is a strong fit for you.