IT & Technical Support

Al Gahwa Al Arabiya is urgently seeking a skilled and proactive IT Technical Support professional to join our team immediately. We are looking for an experienced candidate who can provide end-to-end technical support, manage IT infrastructure, and ensure the smooth operation of all business systems and networks. Key Responsibilities• Provide technical support for hardware, software, networking, and IT systems. • Configure and manage email domains, email accounts, and related services. • Handle system integration and troubleshoot connectivity issues between business applications. • Install, configure, and maintain operating systems, software applications, and business tools. • Set up, monitor, and maintain LAN/WAN networks, Wi-Fi, routers, switches, and network devices. • Troubleshoot desktop, laptop, printer, scanner, and peripheral device issues. • Monitor system performance and ensure maximum uptime and security. • Perform regular system updates, backups, and preventive maintenance. • Support users by resolving technical issues in a timely and professional manner. • Coordinate with third-party vendors and service providers when required. • Maintain IT documentation, asset inventory, and technical records. • Ensure compliance with company IT policies and cybersecurity best practices.