Career Opportunities: IT Internship (18745)

Requisition ID 18745 - Posted 

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About SLB

We are a global technology company, driving energy innovation for a balanced planet.Together, we create amazing technology that unlocks access to energy for the benefit of all.

At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and cultivate a culture of inclusion that unlocks the benefits of our diversity. We want to ensure that everyone feels a sense of belonging here and we encourage, enable, and empower our people to foster inclusivity, build trust, and demonstrate respect for all across the organization.Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

What are we looking for?

To summarize with one sentence: We are looking for high potential students or fresh graduates who have the strong desire to move things ahead in a dynamic work environment.

IT Internship

Responsibilities:

• The IT Analyst Intern should be a customer oriented as they will be the first point of contact for our internal users that will be seeking for support.
• Provide technical support in the area of expertise.
• Will be involved on some projects (day-to-day work) - implementation, development, automation.
• Provides second-line investigation and diagnosis.
• Resolves and closes incidents/service requests as per help desk procedures & allocated timelines.
• Logs relevant incident/service request details per help desk procedures.
• Communicates with customer regarding incident progress.
• Ensures tickets are updated at all times until issues are resolved.
• Escalates unresolved incidents/service requests within agreed timescales.

You will be integrated into a multifunctional team from your very first day on the job and work on multiple projects.A mentor, manager or team leader with technical mastery in your area of study will give you best assistance, guiding you through your period of practical training with experience and advice. 

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