IT Manager

Driven Properties Dubay, United Arab Emirates
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Driven Properties is looking for an experienced, hands-on IT Manager to lead our IT operations, infrastructure, security and support function across our offices. The role will report to the COO and manage our IT Engineers and Support team.

Key Responsibilities • Manage and continuously improve IT infrastructure across HQ and branch offices, including networks, Wi-Fi, firewalls, servers, storage and telephony. • Administer Microsoft 365, including Exchange Online, SharePoint, Teams, Entra ID, access controls and licensing. • Oversee cybersecurity, endpoint protection, MDM, patch management, MFA, backups and disaster recovery. • Lead the IT support function, ensuring issues are resolved efficiently and employees have the equipment and system access they need. • Ensure full IT readiness for new joiners and timely access removal for leavers. • Manage IT vendors, contracts, telecom providers, hardware suppliers and software licensing. • Maintain the company’s IT asset register and oversee the full hardware lifecycle. • Manage the annual IT budget, control expenditure and provide regular reporting to management. • Plan and deliver IT projects including office expansions, fit-outs, network upgrades, AV and infrastructure improvements. • Lead, coach and develop the IT team while ensuring critical processes are documented and cross-trained.