IT Officer

We are Rydoo! A global fintech scale-up on a mission to make spend management the easiest part of your day. For too long, managing expenses has been a tedious, time-consuming task. Rydoo is changing that. Our intuitive, user-focused app, powered by smart OCR technology, helps businesses save time and money with just a few clicks and photos. We’re not just building software; we’re rethinking how spend management should work. With a product-first mindset, a passion for great UX, and a commitment to innovation, we’re empowering thousands of companies and their people to work smarter every day. We’re a global team of +200 people who believe great tech should make life easier. If you have big ideas and want to build something that actually helps people, you’ll fit right in.

Snapshot• Ambitious international team (200+ and growing) • 33 nationalities speaking over 15 languages • 9 offices across 3 continents • Easy-to-use spend management app available on iPhone and Android • Supporting over 10,000+ clients and 1 million+ users worldwide • 4.6 employer score on Glassdoor

The RoleAs an IT Officer at Rydoo you will ensure your colleagues have the right technology at hands to get the most out of their work. You will be responsible for the smooth running of our software, hardware and IT systems which help create a productive and modern work environment. The role will be based from our Mechelen office yet it is key to create a remote-friendly environment for the dozens of colleagues working from home or in one of our offices in Europe, the Americas and APAC. From there you will take care of the upkeep, configuration, and reliable operation of client computer systems (mostly MacOS + some Windows devices), and information security systems.

Responsibilities• Ensure the internal IT infrastructure of the enterprise remains up-to-date. • Investigate and analyse network issues, gathering IT usage cases. • Carry out daily configuration and installation of IT solutions, services and laptops. • Design, develop, implement and coordinate systems, policies and procedures • Handle annual budget and ensure cost effectiveness • Manage and resolve employee IT helpdesk requests • Prioritise and act in alignment with user needs and system functionality to contribute to organisational efficiency