IT Operations Engineer

We are seeking a highly skilled and experienced Senior IT Operations Engineer to join our dynamic team. The ideal candidate will play a critical role in ensuring the smooth operation and maintenance of our IT infrastructure and endpoint devices, providing advanced technical support, and driving continuous improvement in our operational processes. This role requires a proactive, detail-oriented individual with a strong background in IT operations, excellent problem-solving skills, and the ability to work in a fast-paced environment. Job Responsibilities: Infrastructure Management: ·       Oversee and maintain the company’s IT infrastructure, including servers, networks, storage, and cloud services. ·       Ensure the reliability, availability, and performance of all IT systems and services. ·       Manage virtualization technologies (Hyper-V) and cloud platforms (Azure). ·       Implement and manage monitoring tools to ensure proactive identification of potential issues. ·       Develop and implement automation scripts to streamline operational tasks and improve efficiency.   Endpoint (Computer) Support: ·       Provide advanced support for endpoint devices (Windows and Macbooks) ·       Ensure the proper deployment, configuration, and maintenance of operating systems and software applications. ·       Manage endpoint security, including antivirus, encryption, and patch management. ·       Troubleshoot and resolve hardware and software issues for end-users. ·       Provide advanced technical support to internal teams and end-users   Backup and Disaster Recovery: ·       Manage backup solution to ensure data integrity and availability. ·       Perform regular backup tests and updates.