A degree in Computer Science, Information Technology, or a related technical field, or equivalent hands-on experience.
Minimum of 2 years supporting employees in a fast-paced office environment, and hands-on technical experience supporting Linux, Windows, and Mac environments — ideally including onboarding/offboarding, equipment provisioning, and walk-up support in an office setting.
Identity & access management: Experience supporting day-to-day Okta administration, including user imports, user activation, password and MFA resets, group assignments, and troubleshooting common application provisioning issues. Comfortable escalating more complex identity issues when needed.
Device management: Experience with JumpCloud or similar MDM/device management tooling, including compliance policies and scripting.
AV & meeting room technology: Comfortable troubleshooting conference room displays, cameras, microphones, and video conferencing systems.
Networking fundamentals: Working knowledge of TCP/IP, DNS, DHCP, and VLANs, with the ability to use diagnostic tools to troubleshoot connectivity issues and support a network engineer when needed.
Strong problem-solving skills with a proactive mindset and a desire to improve processes, automate repetitive tasks, and continuously learn.
Excellent communication skills — comfortable being the visible, approachable face of IT and able to collaborate effectively with non-technical staff across all levels.
A proactive, organized operator who takes ownership, enjoys helping others, can balance multiple priorities, and thrives in a fast-paced environment with frequent interruptions.
Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged for all Skydio employees and required for certain positions.
Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $80,000 - $130,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company’s group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company’s policies and eligibility criteria.
*Compensation for certain positions may vary based on the position’s location.