IT System Administrator

• Manage and maintain the company's IT infrastructure, including servers, networks, workstations, and end-user devices. • Install, configure, and support Windows Server, Microsoft 365, and business applications. • Monitor system performance and ensure the availability, reliability, and security of IT services. • Administer Active Directory, user accounts, email services, permissions, and access controls. • Configure and maintain network infrastructure, including switches, routers, Wi-Fi, firewalls, and VPN connectivity. • Administer and support the company's Odoo ERP system, including user management, system configuration, troubleshooting, and coordination with external vendors. • Provide technical support to Odoo ERP users and ensure the system operates efficiently to support business operations. • Perform system backups and ensure disaster recovery and business continuity procedures are in place. • Troubleshoot and resolve hardware, software, network, and connectivity issues. • Provide technical support to employees and deliver excellent IT services across the organization. • Manage IT assets, software licenses, and inventory. • Coordinate with external IT vendors and service providers when required. • Maintain accurate documentation of IT systems, procedures, and configurations. • Support IT projects, infrastructure upgrades, and future technology initiatives.