Internal Controls Manager

As a fast growing Fintech in the LATAM region, we are looking for a highly capable Manager/Lead, Internal Controls to lead the design and build of our control environment across the company. This role is ideal for someone who is both strategic and hands-on: a builder who can independently assess processes, map risks, design pragmatic controls, develop SOPs, and drive cross-functional adoption in a fast-moving environment. This person will play a critical role in helping the company mature its operating model by reducing operational risk, improving consistency and accountability, and ensuring scalable controls are embedded into day-to-day execution. The right candidate will know how to influence stakeholders across functions, move fluidly from ambiguity to structure, and build fit-for-purpose controls without creating unnecessary bureaucracy. Key Responsibilities • Lead the design and build of the company’s enterprise control framework across key business and operational processes • Assess existing workflows and identify control gaps, failure points, manual dependencies, and areas of elevated operational risk • Map end-to-end processes and translate them into clear, scalable control points and operating procedures • Design preventive, detective, and monitoring controls that are practical, auditable, and aligned with business realities • Develop and formalize SOPs, control documentation, ownership structures, escalation paths, and remediation processes • Partner across Risk, Product, Operations, Finance, Compliance, Technology, and Data teams to embed controls into daily operations and system workflows • Drive control implementation from concept through rollout, including stakeholder alignment, documentation, training, and follow-up • Establish governance around control execution, issue tracking, remediation, and evidence retention • Bring structure and discipline to how control failures are identified, escalated, root-caused, remediated, and closed • Apply a strong understanding of risk and control principles, including COSO-based thinking, to create a coherent and scalable controls environment • Operate independently with high ownership in an environment that is still building maturity, process discipline, and organizational muscle • Support management readiness for internal audit, external review, board-level discussions, or broader control maturity initiatives as needed