Italian Speaking Customer Experts for Dyson - Work Remote In Greece

About Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands. We specialize in sourcing professionals for high-impact roles, ensuring that our partners in the consumer electronics sector receive the elite support they require to maintain their market-leading status. Job OverviewWe are currently looking for talented individuals to join our team as Italian Speaking Customer Experts for the Dyson position in Greece. This is an exceptional opportunity to represent a world-class leader in consumer electronics while enjoying the Mediterranean lifestyle through our highly sought-after jobs in Greece. Key Responsibilities• Provide world-class customer support for Dyson’s premium range of consumer electronics via phone, email, and chat. • Troubleshoot technical inquiries regarding home appliances and high-end beauty technology. • Maintain high levels of customer satisfaction by delivering personalized, solutions-oriented communication. • Educate customers on the innovative features and maintenance of their Dyson electronics to ensure product longevity. • Document customer interactions accurately in our CRM system to track and resolve service tickets. • Collaborate with cross-functional teams to identify and report trends in product performance and user experience. • Act as a brand ambassador, reflecting Dyson’s values of engineering excellence and sophisticated design.