Junior Admin Operations Associate - India Remote

ABOUT QUANTUMLOOPAI

QuantumLoopAI is one of the UK's fastest-growing healthtech companies. Our AI-powered platform, EMMA, is used by hundreds of organisations across the UK to manage communications, automate workflows and deliver better outcomes through intelligent automation. Backed by leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery.

ABOUT THE ROLE

We are looking for a Junior Admin Operations Associate to support the day-to-day operations behind our AI platform. This role is ideal for someone at the start of their career who enjoys structured, detail-focused work, has strong English comprehension, and is curious about how AI-enabled systems work in practice.

You do not need previous experience — we will train the right person. What matters is that you are naturally organised, accurate, reliable, and genuinely interested in learning. You will work with a cross-functional team to keep operations running smoothly and help us improve the way we work over time.

WHAT YOU WILL DO

• Support the day-to-day operational tasks that keep our platform services running reliably and consistently. • Follow structured, rule-based processes carefully and help keep them running smoothly. • Keep operational records, documentation and trackers accurate, organised and up to date. • Check your work and records for accuracy and completeness before they are finalised. • Coordinate with internal teams so requests, updates and follow-ups are handled smoothly and on time. • Spot and raise process gaps or inconsistencies clearly, and follow internal steps to get them resolved. • Contribute feedback and ideas to improve processes, wording and ways of working over time. • Maintain a high standard of attention to detail across recurring operational activities.