Junior Service Delivery Officer (For Recent Graduates)

Are you a recent graduate fluent in English and French, eager to kick-start your career in the world of business operations and service delivery? EUROPEAN DYNAMICS offers a structured learning and development pathway to help you grow your career in business operations. You’ll gain hands-on experience, working closely with the Service Delivery Management team to support our business growth and ensure smooth office operations. This is your chance to become a key contributor to a dynamic organization in a collaborative and innovative environment. The work will be carried out on the company’s premises, in Brussels.

Role Highlights: Rotational Structure: Gain experience across key functions such as client management, business development, and office administration. Mentorship: Work under the guidance of experienced professionals from the Service Delivery Management team. Professional Development: Develop your skills in communication, negotiation, and project management. Global Exposure: Collaborate with multinational and multicultural teams and enhance your ability to work in an international business environment.   What You’ll Learn & Develop: • A keen sense of prioritization in multitasking situations; • Attention to detail to ensure high-quality work; • The ability to thrive under pressure and remain flexible when needed; • Strong communication and negotiation skills to excel in client interactions; • Experience working in a diverse, multicultural team that values innovation; • A positive, results-driven attitude with the enthusiasm to inspire others.

What You'll Do: • Help manage client and consultant relationships and address inquiries or concerns; • Reach out to potential clients to schedule meetings and presentations, with direct supervision of the Service Delivery Management team; • Support the Service Delivery Management team with the development and implementation of business development strategies; • Handle general office management tasks such as answering phones, sorting and distributing incoming mail, maintaining office filing, and organizing meetings; • Handle general inquiries and provide information to staff, clients, and visitors; • Assist different departments with administrative tasks as needed; • Promote teamwork and build effective relationships with internal departments to address consultants’ and clients’ questions and expectations; • Participate in the overall business activity, by encouraging innovative and stimulating work environment evolutions.