Key Account Manager

Vertou, 44, FR, 44120

Requisition:  64511

Job Purpose

•    Ensure and/or develop the turnover of the area according to the sales objectives defined by management

Job Duties and Responsibilities

MISSIONS / ACTIVITE / TACHES

•    Analyse customer expectations/needs within the area, propose appropriate technical solutions, prepare costings and commercial proposals.
•    Manage the processing of quotations and orders.
•    Build customer loyalty and identify new customers and prospects.
•    Ensure and develop a strong field presence.
•    Carry out competitive intelligence (prices, technology, services…) and report relevant information.
•    Perform administrative tasks related to sales activities (updating customer/prospect data, scheduling appointments, drafting reports…).
•    Carry out after-sales service actions in the field, either alone or with an authorized person.
•    Monitor/be informed about after-sales service processing in the area.
•    Respond to customer requests (product information…).
•    Represent the company during promotional events (trade fairs…).
•    Participate in sales meetings.
•    Report results and visit reports.
•    Report market information.
•    Maintain a high level of product knowledge.
•    Participate in the budget-building process by establishing sales projections.

OTHER MISSIONS (non-specific to the function)
•    Projects :
o    Participate in transversal site or group projects

•    Qualité :
o    Comply with quality procedures related to the position
o    Participate in continuous improvement by reporting malfunctions and proposing improvements

•    HSE&S :
o    Complies with the general Hygiene, Safety, Environment and Security (HSE&S) rules within the company
o    Complies with HSE&S rules at the workstation and helps promote them among colleagues
o    Immediatly alert if a potential HSE&S risk is detected and, if necessary, suspends the activity pending instructions and/or measures

Skills and Competencies

COMPETENCES NECESSAIRES

•    Knowledges :
o    Significant experience in a comparable or similar position
o    Knowledge of sales techniques, sales administration or customer relationship management
o    Technical knowledge in hydraulics (mechanical knowledge is a plus)
o    Knowledge of ERP software and MS Office Suite
o    Valid category B driving license and commitment to report any loss/suspension
o    Professional English is a pro

•    Know-how :
o    Mastery of sales techniques and methods: negotiation…
o    Design of hydraulic systems
o    Use of IT tools and software

•    Soft-skills:  active listener, reactivity, interpersonal skills, diplomacy, dynamism, autonomy, organization 

Join our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.

Our Values

• Value Others
• Inspire Innovation
• Grow Responsibly
• Win Together

Apply now »

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