Korean and Japanese Player Support Tier1 (Part-Time Option Available)

About the role:

• Support customer service operations in Korean and Japanese (Language) which includes but not limited to evaluating, monitoring, analyzing of results, and implementing any changes.
• Perform language translation and proofreading where necessary.
• Respond and support players with issues via chat and email, including but not limited to password resets and more.
• Business hours 10:00 - 19:00
• Support 365 days a year including weekends and holidays (shifts) *Change the above points based on project requirements