Lead Engineer, Copilot and Agents

Egon Zehnder is one of the world’s foremost leadership and talent consultancies. Our firm provides senior-level executive search, board search, advisory, CEO succession, family business advisory, as well as leadership assessment and development to the world’s most respected organizations. With more than 600 consultants in 71 offices and 37 countries, we work closely with public and private corporations, family-owned enterprises, and nonprofit and government agencies to help them define great leadership in the face of changing economic conditions, emerging opportunities, and evolving business goals. Digital IT at Egon ZehnderDigital IT enables Egon Zehnder’s global business by delivering secure, scalable and client-centered technology solutions across the Firm. The function partners closely with consultants, experts, executive assistants and corporate functions to improve collaboration, modernize business workflows, strengthen data and platform capabilities, and support the Firm’s broader digital transformation agenda. As a global function, Digital IT brings together product, platform, security, infrastructure, collaboration technology, functional technology and digital success capabilities. Its work directly supports the Firm’s ability to operate as One Firm, deliver high-quality client service, and adopt emerging technologies responsibly. GenAI & Collaboration Technology ProductsThe GenAI & Collaboration Technology Products team is central to Egon Zehnder’s shift toward a Copilot-first collaboration technology model. The team helps colleagues use Microsoft 365 Copilot and related GenAI-enabled tools in practical, responsible and business-relevant ways, ensuring that new capabilities are translated into meaningful improvements in everyday work. The team’s priorities include scaling Copilot adoption, developing high-value business-led agents and prompts, productizing validated use cases, and building GenAI capabilities across diverse global teams in the Firm. Role PurposeThe Business Agent Engineer will join the GenAI & Collab Tech Products team within Digital-IT to help accelerate Egon Zehnder’s shift towards a Copilot-first Collaboration Technology model. The role will focus on translating high-value business use cases into practical Microsoft 365 Copilot solutions, including prompts, Lite Agents, and Copilot Studio Agents. This role directly supports the team’s ambition to scale Copilot adoption, develop business-led agents, and package validated use cases for firmwide rollout through go.transform.  This is a 100% Collab Tech role. Candidates may come from a technical background or from the Egon Zehnder business community, but they must be motivated to move into Digital-IT and work as part of a technology product team. The ideal candidate combines strong business understanding, structured thinking, and a pragmatic builder mindset with curiosity for AI, automation, Microsoft 365, Copilot, and low-code technologies.  The role sits between business and technology. It requires someone who can understand real workflows from Consultants, Experts, Executive Assistants, and functional teams, then translate those workflows into scalable, reusable Copilot solutions.  Key responsibilities1. Design and build Copilot solutions • Design and build Lite Agents, Copilot Studio Agents, and advanced prompts based on validated and prioritised business use cases.  • Translate business needs into scalable, reusable solutions that can be packaged and rolled out beyond a single user or team. 

• Configure agent instructions, prompt structures, knowledge sources, conversation logic, and user-facing outputs.

• Work with Microsoft 365, Copilot, Copilot Studio, Power Platform, SharePoint, Teams, and related collaboration technologies where relevant. The hiring brief notes that experience with M365, Copilot, Agentic AI, Power Platform, or similar tools is a strong plus. 

• Focus on practical business value rather than unnecessary complexity. 

2. Bridge business and technical conversations • Work closely with Experts, Consultants, Executive Assistants, and other business stakeholders to capture real workflows and understand where Copilot solutions can create value. 

• Partner with the Business Analyst, Change team, and Centre of Excellence contributors to shape use cases into buildable solutions. 

• Help assess whether a requirement should become a reusable prompt, Lite Agent, Copilot Studio Agent, or another Microsoft 365 capability.

• Translate business language into clear technical requirements and translate technical possibilities back into business-friendly explanations.

3. Test, iterate, and optimise • Test, iterate, and optimise agent behaviour, output quality, usability, and consistency. 

• Refine agents and prompts based on feedback from real users and pilot groups.

• Maintain standards for prompt design, agent structure, usability, and quality. 

• Support packaging of approved use cases for broader deployment, including examples, supporting guidance, and input for user documentation. 

4. Support the agent build pipeline • Contribute to the Build Pipeline for Lite Agents, prompts, and Studio Agents. The hiring brief describes this pipeline as covering the design and development of Lite Agents/prompts and Studio Agents, with Studio Agent development executed by Business Agent Engineers and led by the Agentic AI Manager. 

• Work only on approved and prioritised agents/prompts, in line with the operating model.  • Collaborate with the Lite Agent Power User Team, where Executive Assistants and Experts co-develop, test, refine, and contribute to the use case pipeline. 

5. Contribute to scaling and adoption • Support the packaging of validated Copilot use cases for firmwide rollout via go.transform.  • Help the GenAI & Collab Tech Products team deliver high-quality, approved Copilot use cases at scale.  • Contribute to a sustainable pipeline of business-driven innovation.  • Work with the Change team to ensure that solutions are understandable, usable, and ready for adoption. The Adoption Pipeline is led by the Change team and covers packaging, communication, and rollout.