Low Code Engineer - A26235

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency. We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation. We are searching for our next team members to join our growing team. If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you. Co-Development Business Unit is hiring for Low Code Engineer You will work in Singapore Government Agencies Internal Code: A26235 This is a fixed term contract role. The engagement is 24 months What will you do? This role sits at the intersection of hands-on technical leadership and squad delivery ownership — you will architect scalable solutions, guide implementation best practices, and lead a squad of developers and consultants to deliver on time and to a high standard. The ideal candidate has deep expertise across Service Cloud, Public Sector Solutions (PSS), and OmniStudio, combined with a strong track record of shipping complex, integrated Salesforce programs. Technical Solutioning & Architecture • Design end-to-end Salesforce solutions covering data model, security, automation, and integration architecture • Translate business requirements into scalable, maintainable technical designs aligned with Salesforce best practices and platform limits • Own architectural decisions across Service Cloud, PSS, and OmniStudio implementations, ensuring solutions are fit-for-purpose and future-proof • Conduct technical design reviews, code reviews, and enforce governance and quality standards across the squad • Identify technical risks early and define mitigation strategies before they impact delivery

Delivery & Squad Leadership • Lead a squad of developers, QE, designers through the full delivery lifecycle — from solution design to deployment and hypercare • Break down complex requirements into deliverable sprints/workstreams and manage delivery timelines • Act as the primary technical escalation point for the squad, unblocking issues and making pragmatic trade-off decisions • Coach and mentor junior/mid-level developers on Salesforce architecture principles and coding standards • Collaborate with Project/Delivery Managers to ensure scope, timeline, and quality stay aligned

Service Cloud & Public Sector Solutions (PSS) • Architect and implement Service Cloud solutions including case management, omni-channel routing, knowledge management, and entitlements/SLAs • Apply PSS-specific capabilities (e.g. Public Sector Case Management, Action Plan and etc) to government or regulated-industry use cases • Ensure solutions meet compliance, security, and audit requirements typical of public sector or highly regulated environments

OmniStudio • Design and build OmniStudio artifacts — OmniScripts, FlexCards, Integration Procedures, DataRaptors — for guided, low-code process automation • Establish reusable OmniStudio patterns and governance standards for scalability across projects • Make sound build decisions between OmniStudio, Flow, and Apex/LWC based on performance, maintainability, and complexity

System Integrations • Design and oversee integrations between Salesforce and external systems (e.g. identity providers, middleware, legacy government systems) • Apply appropriate integration patterns — REST APIs, MuleSoft, Platform Events, external services, SCIM-based provisioning — based on volume, latency, and security needs • Ensure integration solutions are secure, resilient, and support enterprise identity/governance requirements (e.g. External Client Apps, OAuth flows)

Large-Scale Delivery • Bring a proven track record of successfully delivering large, complex Salesforce programs (multi-team, multi-phase, or multi-agency/multi-business-unit in scale) • Manage technical debt and platform scalability proactively across long-running programs • Contribute to CoE (Centre of Excellence) playbooks, architecture standards, and reusable delivery frameworks where applicable